Shipping Policy

Shipping Policy

We will try to ship all in stock items within 2 business days, this includes preorder items as we receive them. However depending on volume of orders at the time, this could take approximately 1-2 extra business days. Items that are returned due to incorrect or unknown address will be eligible to be shipped out again, however the customer will be responsible for paying second shipping cost. All items are shipped USPS, FedEx or UPS, depending on shipping times, etc., with tracking and insurance provided. As of this time we only ship to the United States. Customers are eligible for free shipping on orders over $100.00.  

PREORDER items held by deposit will ship out within 2 business days after the remainder of the invoice is paid. 

If you do not receive your item within the appropriate shipping times please email us at support@enchantedsuppliers.com.